📜 Terms & Conditions

Last Updated: 04/01/2026

Welcome to Auraj Perfumes. By using our website and purchasing our products, you agree to the following terms and conditions:

1. Products
We specialize in selling perfumes.
All images and product descriptions displayed on the website are for illustrative purposes only. Actual colors or details may vary slightly from the product received.

2. Orders & Payment
All information provided during the ordering process must be accurate and complete.
We accept the payment methods available and specified at checkout.
We reserve the right to refuse or cancel any order in special cases, including stock unavailability or inaccurate information.

3. Delivery
Delivery is available within Kuwait only.
Delivery timeframes depend on the provided address and selected shipping method. We strive to ensure timely delivery whenever possible.

4. Intellectual Property
All website content, including images, logos, text, and designs, is the exclusive property of Auraj Perfumes and may not be used without prior written permission.

5. Amendments
We reserve the right to modify these terms and conditions at any time. Any updates will be published on this page.

🔒 Privacy Policy

At Auraj Perfumes, your privacy is important to us, and we are committed to protecting your personal data:

1. Information We Collect
We collect information you provide while using the website, such as:
Name, phone number, and delivery address.
We may also collect technical information such as IP address and device type.

2. Use of Information
Your information is used to:
• Process and fulfill orders
• Improve our services
• Send order updates or promotional offers (with your consent)

3. Data Protection
We take appropriate security measures to protect your personal information.
Your data will not be shared with third parties except when necessary for operational purposes, such as shipping and payment services.

4. Cookies
Our website uses cookies to enhance your browsing experience.

5. User Rights
You have the right to:
• Access your personal data
• Update or correct your information
• Request deletion of your data
at any time by contacting us.

🔄 Return & Exchange Policy

At Auraj Perfumes, customer satisfaction is our priority. You may request a return or exchange within 14 days from the date of delivery in the following cases only:
• The product arrives damaged or broken
• The product received does not match the order

The product must be unused, in its original packaging, and you must contact us within the specified period, providing a clear photo of the product and your order number.

📞 Contact Us
For inquiries or feedback, please contact us at:
📱 +965 6554 8864